"I loved the printed itinerary you provided. It was helpful and we referred to it often. It had almost all the info we needed. I would recommend adding information in there about cell phone/mobile network coverage. I hadn’t thought about it ahead of time but luckily my phone had a daily TravelPass from a previous trip. Loved the hotels – all were high quality, and in great locations. Loved that the accommodations all included free breakfast! The transportation was really well organized – and made me feel like a celebrity. 1) Airport guide in Santiago was fantastic. When he dropped us back off at the airport, he actually stayed with us and helped us get processed through the ticket counter, and up to the security gate. He went above/beyond 2) I loved that Buenos Aires agency gave us printed vouchers with the specifics of everything – hotel, tours, transportation City tours were both really great. The tour guides for both Santiago and Buenos Aires were awesome. Antarctica XXI – Punta Arenas team I’m glad we upgraded the flight to Antarctica – it added some value. The flight attendant on Antarctica Air was fantastic. The daily events at the hotel were a bit confusing. They didn’t put up notifications about times/expectations until the morning of. I would have preferred they give some notice the day before. The briefing at the hotel was well organized, as was the boot sizing, and the registration. Antarctica XXI – Cruise team The entire cruise team was fantastic. The expedition staff was incredible – knowledgeable, personable, and everything was safety first. The rest of the staff (dining, bar, housekeeping, captain) were all also fantastic. My only disappointment was I thought we would be able to get the Antarctic stamps at one/more of the bases on the continent. I had asked during the webinar (provided by Antarctica XXI) and they said we give our passports to the cruise team when we embark (which we did) and get them back when we disembark (which we did). But that THEIR team would get us stamps at a base or two. At the very least, I wish we could have received the stamps from Russian and Chinese base camps at King George when we landed at the airport. Seems like that would have been easy to arrange. Amazing trip overall. Yampu did an amazing job of keeping us informed, updated and ready for the trip."
"Loved tour - everything went wonderfully, except for our pick up in USH for the cruise. We were supposed to be picked up at 3:30 but called to check in at 4:00. They were there in 10 minutes, but we arrived 1/2 hour before the cruise departure. Had a bit of weather and missed Cape Horn and didn’t get to see whales but had an amazing time anyway! Loved Loved EcoCamps! Will always use and recommend Yampu!"
"It is difficult to put into words that will mean anything just how spectacular our Antarctica trip was. It is certainly a destination relatively few will have the good fortune to enjoy. All our friends asked us, “Why do you want to go to Antarctica?” I couldn’t really answer before I left to those who do not travel much. However, now I can say it is the ultimate wilderness, probably one of the few left on earth. The Expedition Crew was superlative. Their lectures onboard were both interesting and informative and this expertise was extended as they manned the zodiacs and continued to educate us on land. The flights Yampu selected for us were very good. Yampu’s Ushuaia partner was fantastic – my highest commendations go out to them – delivering our bag to us AFTER the ship had left port. One more reason booking with Yampu pays in the long run. People always ask us, “Why do you deal with people in the US?” My answer is simple – Yampu pays attention to our needs beyond anything I have seen elsewhere. They are there with suggestions and improvements and are always one step ahead. They put a network of companies in affect that look after the customer every step of the way. When things go wrong they are there with a solution. Somewhere in the vast network of travel today mistakes will happen. The true measure of an unbeatable company is how they solve those problems if and when they happen. This was our fourth major trip with Yampu and in our case they have been flawless. That speaks volumes – why would we go anywhere else? I know the fine work ethic is your doing Jose as you have assembled a core of like-minded professionals. My Tilley hat is off to you!"