"Back safe and sound. We enjoyed the trip immensely and everything went smoothly as planned.
Galapagos: All personnel were friendly, courteous, and helpful. Our naturalist was
exceptional. Ship was old but well maintained. Public areas were clean and updated, passenger
cabins could stand a remodel. Good food great service.
Quito: Our guide was outstanding. Personable, prompt, knowledgeable, helpful - you name it.
Hotel itself was okay but not very centrally located for walking to shops or restaurants.
Atacama: This was the most unexpected surprise of the trip. The facilities, services, personnel, and
programs at the all inclusive Alto Atacama resort were beyond 5 Star. You would be doing your
clientele a grave injustice if you placed them in any other resort in this area. The Atacama itself was
diverse and beyond amazing. So many unique things to do and see. It is a beautiful place to see.
Well worth the effort. (Alto Atacama Matias Alamo Lodge Manager for reference.)
Easter Island: Beautiful island, outstanding artifacts, friendly people. Tours were well conducted,
informative, and enjoyable. Tour guide was knowledgeable, helpful, and personable.Staff at hotel
were exceptionally courteous and accommodating. Hotel itself, beautifully located on the ocean,
clean, well kept, but older.
Linda and I loved the trip and are very pleased with you and your services."
"Every guide has been amazing. Very knowledgeable about the country and all spoke great English, which made it easy. All drivers were friendly, amazing drivers! Yampu got us into the right hotels, loved them all. There has not been one glitch on our trip. The whole trip was wonderful thanks to Yampu."
"Our guides were professional, knowledgeable, and personally warm. Our Cusco guide did an especially good job of bringing the Andean culture alive. Drivers were all punctual, friendly, safe and ready to be helpful when necessary. Yampu did a very good job of planning: hotels, guides, drivers, restaurants, and tours.
Thanks again to you and your colleagues for doing such a good job of handling all the arrangements!
"Overall the trip was a success all went according to plan which is very good given the number of locations etc. we enjoyed the three countries. We enjoyed Costa Rica the most with lots of wildlife sightings there and friendly people, but Mexico was close behind and apart from the Mayan ruins which lived up to expectations we did see quite a lot of wildlife there too."
"I am home again after the most fantastic trip. Of course my feet have not touched the ground yet, so much to do & mail a meter high. My heartfelt thanks to you especially, but also all the crew both on the ground & manning the desks.We were never let down once. Always a smiling face in the foyer or standing at the airport gate. I don't know how you pulled it all off especially with our last manic changes. It was hard work at times I will not deny it. The last 2 weeks were tight & we were both very tired, but getting to Machu Picchu was a highlight & completed the lifetime package. We stood there in awe. I will get Jenny to send you a photo to prove it, she is better at photos than me.I am so glad I booked those 5 nights in BA at the end & enjoyed the Tango show, shopping & galleries, high tea at a posh hotel. I will not hesitate to recommend both you & Yampu. I hope we cross paths one day or certainly when I return to that magical part of the world I will contact you."
"I hope this email finds you happy and well. I am so sorry, I have been meaning to call you for so long to give you feedback on the trip to Central and south-america late last year, but as John Lennon once said Life's what happens while you're busy making other plans. My heartfelt apologies. Overall, due to your wonderful expertise, the trip was fantastic. Thanks for your troubles, and needless to say, we'll be in touch when we're ready to hit Latin America again."
"Our first trip with Yampu Tours was in 2003 when it was Kon-Tiki Tours and Travel. We contacted Jose Irauzqui and his team to create a special trip for us to Chile. (We travel by ourselves on a customized tour with a driver and an English speaking guide). We told Jose what we wanted to do and where we wanted to go, our time limits and anything else he needed to know and he and his staff went from there creating a wonderful trip with lots of memories for us. We were so impressed by the service we got that when we were ready to return to south-america to visit Peru in 2006, we immediately contacted Jose, who again came through for us. Most of our trips are ecological in nature. My daughter is an exotic animal veterinarian and we travel to see animals in the wild. All of our trips through Yampu have comprised an ecological component, which we have built our vacations around. Many of the ecological lodges we stayed in were small in size, so we start making our plans at the beginning of the year for a trip in the fall because of availability. We traveled with Yampu to southern Brazil in 2004, Peru in 2006, Argentina in 2007 and again to Peru in 2012. Some parts of our trips were done with groups, but on the most part, we had private customized tours. Yampu has a terrific network system of tour providers in all these countries and through five trips we have only had one complaint, which Yampu took care of when we returned. The problem was with a tour guide and therefore was beyond Yampu's control until we got back as we did not complain at the time to the local agency. Next time we will handle it locally as Yampu provides you with a list of people to contact along the way. The number of fabulous, well-informed tour guides far outweighed that one incident. The above trips are just the ones my husband and I have gone on with our daughter through Yampu. My daughter has used Yampu for many trips throughout Central and south-america with her friends. We just returned from our second trip to Peru in November and she is off to Ecuador in January. We still have places in south-america we wish to visit, it is a big continent and very diverse. We know who we will call when we are ready to go again. We were very fortunate to find Yampu. And now Yampu has expanded to other parts of the world!"