My wife and I have had an excellent 3 weeks Chilean/Antarctica holiday through Yampu Tours. The great experience started in early Feb this year. We originally tried to book the same holiday through another company but was greatly disappointed when it fell through after the company failed to secure the Antarctica XXI bookings. In step Karolina Guilkapi of Yampu Tours, who managed to secure a cabin on Hebridean Sky for us. This saved our trip as the Antarctica experience was a must for us. We had originally wanted to stay at the Hotel Las Torres Patagonia but it was full and Karolina booked us into Ecocamp Patagonia. This turned out to be one of the highlights of our tour. The photos we took of Ecocamp were the envy of our friends who have stayed at Hotel Las Torres Patagonia in earlier trips. A month before we set off, our plans were thrown into disarray due to the closing of airports in Buenos Aires as a result of the G20 meeting. Karolina and her team reconfigure our itinerary and made all the necessary arrangements in order that we could proceed. Throughout the trip, all the pickup and transfers from airports to and from hotels, tours, etc. were faultless and stress free. We encountered a small hiccup early in our trip when my wife was put on the waitlist for a flight (despite full confirmation and payment). Karolina swung into action immediately and everything turned out fine and we did not encounter any issues subsequently. Thank you Karolina and Yampu Tours for the wonderful time my wife and I had on our vacation."
"We spent around 4 weeks in South America on a private tour organized by Yampu. All my communication was done through Karolina. My main concern was safety as we were traveling with both our children at that time were under 12. We went from Peru to Chile, Argentina and Bolivia. We chose to have private tours with our own driver and guide, although at some of the places we had to join group tours which also worked out fine. There was a Yampu guide who met us on arrival at every airport, and also helped us check in for every flight we took. On the ground, all the transportation provided were very comfortable and all the drivers took care to drive safely and to make sure that we were always comfortable, especially during long road trips. At every destination we were greeted with wonderful guides, all very knowledgeable and warm, who engaged very well with our children. Both our kids still talk about our guides and about how much fun they had with them. Patagonia was amazing! It was definitely one of the highlights of our trip. We traveled through El Calafate, Punta Arenas and Torres del Paine, and we loved every minute of our time there. All the accommodation that Karolina arranged for us were extremely comfortable, all in very convenient locations. We were able to find good restaurants all within walking distance (especially in El Calafate. We ate some of the most delicious roast lamb every night we were there!). The tours we did here were fantastic. As you can imagine, the weather plays a big part in daily activities in these places. There was one day when we were booked to go on a drive up the mountains but the rain came down very heavily. Despite having to change the driving route for safety reasons, and also dealing with some disappointed people because we could hardly see out of the windows, our guide took it in her stride, and still managed to make the journey fun and enjoyable for us. If you’re going to Patagonia Camp, you will not be disappointed! We walked into the camp and what an incredible surprise it was. To be honest, I’d done very little research on this part of our trip (we were on a 7-month holiday so I was also busy planning the other parts at the same time) so we really didn’t have any expectations. Till today, my kids still remind me of what I told them on the bus on the way there. I said to them “it’s a camp so don’t expect anything too fancy ok”. You should have seen their faces when we walked into the camp! The yurts were incredible, food excellent, service was top notch. Aside from the accommodation, all the excursions we did were amazing. How could it not be when we were surrounded by the most stunning scenery. Every guide we had on our hikes was incredibly knowledgeable of the environment. We did some hikes which were pretty challenging for our little 8-year old and the guides who were with us made sure she was was ok every step of the way, whether it was holding her hand to help her up the steep terrain or even make her the “leader” of the pack as a challenge (and she made it to the top at such a fast pace that the rest of us had a hard time keeping up!). We have such amazing memories of our time in South America. We were very happy with the package that Karolina put together for us and I wouldn’t hesitate to recommend Yampu. I was in contact with Karolina throughout our trip, and she was very quick to respond to all my queries and gave good suggestions and advice. We decided to add on Bolivia at the very last minute (we were already part way through our South America trip), and Karolina still managed to booked flights, accommodation, tours for us for the dates we needed."